Dubai: His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, on Wednesday published what his secret shopper team stumbled on about how accessible top officials are for residents.
He shared the strategies on his legend on X, reaffirming that Dubai is a scheme the keep aside “no boundaries exist between us and the of us we abet”.
In his post, Sheikh Mohammed said: “Over the final 30 years of presidency model, now we possess fostered a culture of open doors for the final public — a culture the keep aside no boundaries exist between us and the of us we abet. Dubai’s world recognition recently reflects its dedication to excellence and its open, human-centred working environment.”
He added: “I no longer too prolonged within the past acquired unparalleled strategies about Mohammed Al Marri, Director-Frequent of GDRFA Dubai [General Directorate of Residency and Foreigners Affairs]. He has been praised for his warmth reception of holiday makers, his considerate handling of humanitarian and unparalleled instances, his constant presence amongst the final public, and his steadfast dedication to sustaining an open-door policy.
‘Pertaining to experiences’
“Alternatively, on the identical day, I acquired concerning experiences about three directors-long-established in Dubai. These other folks possess created huge places of work for themselves, stationed managers, secretaries, and security guards at their doors, and restricted get entry to to the final public on the pretext that the federal government is now ‘dapper’, counting on digital transactions and web sites to tackle of us’s wants.”
Sheikh Mohammed has advised the important shopper team to put collectively a comprehensive document on all departments.
He said: “My message is clear: The foundation of our success lies in serving of us, simplifying their lives, and sustaining affirm and steady dialog with them. These principles are the essence of our government and ought to aloof by no manner swap.
For those that are no longer aligned with these values — we can take grasp of motion to ethical route.”
‘Serving humanity’
Lieutenant Frequent Mohammed Al Marri
In an announcement on Wednesday, Lieutenant Frequent Mohammed Al Marri, Director-Frequent, GDRFA Dubai, said: “I recognised that ethical accountability is in serving humanity after listening to His Highness Sheikh Mohammed bin Rashid Al Maktoum’s phrases, ‘Wait on of us and fabricate them fully pleased’. This phrase has guided my actions in the direction of guaranteeing the happiness and enhance of others. Management is a profound dedication to serving the nation and community, no longer a privilege.”
He added: “I continue to learn from the college of His Highness Sheikh Mohammed bin Rashid, relaxing my responsibility to uphold believe and to present generously. Dubai’s residency is bigger than a provider; it embodies a city that defies limits. Every environment friendly transaction and every smile while solving considerations exemplifies the giving philosophy instilled by His Highness.
“Welcoming travellers from around the field to the UAE through Dubai Airports is a well-known accountability that requires our dedication to fabricate a smartly-known abilities that reflects the UAE’s recognition for hospitality and warmth. The recognition of the United Arab Emirates and Dubai relies on the usual of companies and products, and we should always honour this legacy.
“Dubai stands as a world model of inspiration and dwelling, with our ethical success mirrored within the sure affect now we possess on of us’s hearts. We’re dedicated to serving the nation and humanity, aiming to fabricate the United Arab Emirates a image of generosity and compassion.”